Welcome to The Outbound Playbook by David Bentham

Transforming SDR teams into Pipeline Machines with an Outbound Playbook

All of my advisory work is bespoke to the client. Drop me a message with your problem and I'll get back to you within 24 hours.
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My Experience

HelloFresh

3 years running Door to Door operations. D2C, commission only sales team. Scaled to 60 reps across 5 teams.

Cognism

6 years leading Sales Development team. Grew from 5 to over 100. Teams across UK, France, Germany and the US. Led the team from Seed to Series D.

DinMo

Joined at Seed Stage to lead the full GTM motion. First commercial hire in the business and now leading a team of AEs, SEs, and Rev Ops.

Podcasts and Talks

Blog posts

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How to Increase your LinkedIn Reply Rate by 7x Using Voice Notes
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The 30-Day Prospecting Cadence That Increased Meetings Booked by 20%
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How To Create SDRs Who Are AE-Ready

Ready to turn your SDR team into a Pipeline machine?

  • Contact

    Email: david@theoutboundplaybook.com
    Phone/Whatsapp: +447853832344

Contact me

David will be in touch soon!

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Privacy Policy

Last updated: 06/05/2025

The Outbound Playbook (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, https://theoutboundplaybook.com.

1. Who We Are

The Outbound Playbook is operated by a UK limited company offering business consultancy services.

  • Company Name: Papermill Consulting Ltd trading as The Outbound Playbook
     
  • Company Number: 15505911
     
  • Registered Address: 203 West Street, Fareham, Hampshire, England, PO16 0EN
     
  • Email: david@theoutboundplaybook.com
     

2. What Data We Collect

We may collect and process the following data:

  • Name, email address, phone number (via contact forms)
     
  • Business details (if you contact us for services)
     
  • Technical data (IP address, browser type, device)
     
  • Usage data (pages visited, time on site, referral source)
     

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide services
     
  • Improve our website and user experience
     
  • Manage our client relationships
     
  • Comply with legal obligations
     

4. Legal Bases for Processing

We rely on the following legal bases:

  • Your consent (e.g. when you submit a contact form)
     
  • Contractual necessity (e.g. when providing services)
     
  • Legitimate interests (e.g. analytics, marketing)
     
  • Legal obligations (e.g. tax and accounting)
     

5. Sharing Your Data

We only share data with trusted third parties where necessary:

  • Web hosting and analytics providers
     
  • CRM or email marketing platforms
     
  • Legal or regulatory bodies (where required)
     

We do not sell your personal data.

6. How Long We Keep Data

We retain your personal data only as long as necessary:

  • Contact form data: up to 12 months
     
  • Client data: up to 6 years (for tax and legal compliance)
     

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
     
  • Correct inaccurate data
     
  • Request erasure (“right to be forgotten”)
     
  • Object to or restrict processing
     
  • Withdraw consent at any time
     
  • Lodge a complaint with the ICO

8. Contact Us

For privacy questions or requests, contact us at:

Email: david@theoutboundplaybook.com
Postal Address: 203 West Street, Fareham, Hampshire, England, PO16 0EN

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